Privacy Policy
Last updated: February 24, 2026
Welcome to MemorIA. Your privacy is paramount to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
1. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, and authentication details (e.g., Google Sign-In data).
- Content Data: Voice recordings, transcriptions, text notes, and any personal information you choose to "remember" using the app.
- Usage Data: Information about how you interact with our service, including feature usage and timestamps.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide and maintain our Service.
- To process and store your "memories" using artificial intelligence.
- To personalize your experience and improve our AI response accuracy.
- To communicate with you about updates, security alerts, and support.
- To detect and prevent fraudulent or illegal activities.
3. AI Processing and Data Security
MemorIA uses advanced AI models to process your data. We implement strict security measures:
Encryption: All personal data and memories are encrypted at rest and in transit using industry-standard protocols.
AI Training: We do not use your private personal memories to train our base AI models without your explicit consent.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information only in the following cases:
- Service Providers: Cloud hosting (AWS) and AI inference providers that help us run our service.
- Legal Requirements: If required by law or to protect our rights and safety.
5. Your Rights (GDPR & International)
Depending on your location, you have the following rights:
- Access: Request a copy of your personal data.
- Deletion: Request that we delete your account and all stored memories.
- Correction: Update inaccurate information.
- Portability: Transfer your data to another service.
6. Data Retention
We retain your information for as long as your account is active. If you delete your account, we will purge your data from our active databases within 30 days, unless a longer retention period is required by law.
7. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. These are used to maintain your session and improve site performance. You can instruct your browser to refuse all cookies, but some portions of our service may become unavailable.
8. Children's Privacy
Our Service is not intended for use by children under the age of 13 (or 16 in the E.U.). We do not knowingly collect personally identifiable information from children. If you are a parent and become aware that your child has provided us with personal data, please contact us.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
MemorIA Support Team
Email: memor.ia.app.es@gmail.com
Address: Calle Gutierre de Cetina, 102, 28017 Madrid, España